CEO, Delta Cafés
Official Design Thinking Coach at the HPI Academy
Partner da KPMG Portugal
President of the Association of Customer Service Professionals.
PhD from Middlesex University, UK, with a dissertation on how banks can contribute to sustainable development.
Professor at ISEG
Co-founder and Managing Partner of Instinct
Professor at ISEG
PhD in Information Systems Management from ISEG.
Researcher at the Unit of Studies on Complexity and Economics (UECE) of ISEG
PhD from Middlesex University, UK, with a dissertation on how banks can contribute to sustainable development.
Support Engineer at Microsoft
